* Keep the engine running at peak performance. A misfiring spark plug can reduce fuel efficiency by as much as 30 percent. Replace filters and fluids as recommended in the manual. * Keep tires properly inflated and aligned. Inflated tires reduce the engine’s effort and gasoline consumption. * Find a good technician. Ask friends for recommendations. Check the reputation of the repair shop with your local consumer group. Check out the technicians’ credentials. ASE-certified auto technicians have passed one or more national exams in specialties such as engine performance and air conditioning. ASE-certified technicians wear blue and white ASE shoulder insignia and carry credentials listing their exact areas of certification. Their employers often display the ASE sign. * Have your vehicle’s air conditioner serviced only by a technician certified to handle and recycle refrigerants. Older air conditioners contain ozone-depleting chemicals, which could be released into the atmosphere through improper service. * Avoid speeding and sudden accelerations; both habits guzzle gas. When waiting for friends or family, shut off the engine. Consolidate daily errands to eliminate unnecessary driving. * Remove excess items from the vehicle. Less weight means better mileage. Remove that rooftop luggage carrier after vacations to reduce air drag. * If you do your own repairs, properly dispose of engine fluids and batteries. Some repair facilities accept these items. Or call your local government for information. Visit www.ase.com for more seasonal car care tips and for information about the benefits of using ASE-certified technicians for auto repairs and service. |
Earth-Friendly Tips for Motorists
A New Year’s Resolution For Your Car
The following tips from ASE will help motorists get and stay organized. - Record Keeping. Keep a copy of every completed work order, from oil changes and brake service to major repairs. In addition to helping document any warranty work, a complete service record is very appealing to potential buyers. - Service Reminders. Read your owner’s manual and follow the service schedules listed. Some shops send out automatic reminders to their regular customers. Many of today’s manufacturers include e-mailed reminders and even remote satellite diagnostic reports. Timely, regular maintenance saves money in the long run by helping your vehicle run efficiently. - Tactical Care. Don’t ignore service-engine lights, poor engine performance, rough handling, fading brakes or other issues that present themselves. Neglect can cost more in the long run by making minor issues worse. For example, brake pads are cheaper and easier to replace than are brake rotors. - Housekeeping. Don’t use the trunk as a catch-all. Keep only essential items there. Remove roof-top cargo carriers as soon as your trip is over. Less clutter means less weight, which means better gasoline mileage. Keep your vehicle’s interior clean of trash and clutter and vacuum the seats and carpeting on a regular basis to prevent premature wear and tear and staining. Wax your car at least once a year to help preserve the paint job (and its resale value). - Heal Thyself. Other automotive resolutions are less about your vehicle and more about you. Avoid jackrabbit starts; sudden accelerations waste fuel and are hard on the engine. Slow down; speeding greatly decreases miles per gallon. Hard stops wear out brakes. Visit www.ase.com for seasonal car care tips and information about certified automotive technicians. |
A Winter Checklist For Drivers
“Marginally operating systems can fail outright in extreme weather,” notes Martin Lawson, editorial director for the National Institute for Automotive Service Excellence (ASE). The following tips from ASE will help motorists prepare for winter’s toughest conditions: Cooling System. The level, condition, and concentration of the coolant should be checked to prevent breakdowns and potential engine damage from freezing or overheating. The tightness and condition of drive belts, clamps and hoses should be checked at the same time. Oil. Change your oil and oil filter as specified in your manual. In extremely cold regions, switching to winter-grade oil, which has a lower viscosity and makes starting your vehicle easier, may be necessary. Engine Performance. Get engine problems, like hard starts, stalling and rough idling, corrected early, since cold weather makes existing problems worse. Windshield Wipers. Replace worn, streaking blades. If your winters are especially harsh, get rubber-clad (winter) blades. Carry extra windshield-washer solvent and a quality ice-scraper. Battery. Can’t recall when you bought a new battery? A weak one is likely to fail in the winter. Have its charge checked at a good repair shop to be sure. Tires. Balding tires are useless in winter’s snow and slush. Replace them with all-season tires, or snow tires if your region gets heavy snow. Check the air pressure of all tires including your spare. Emergencies. Carry gloves, boots, blankets, a winter coat, flares, a small shovel, sand or kitty litter, tire chains, a flashlight, a cell phone, and some non-perishable snacks. Safety. Clear all snow and ice off your vehicle before driving. Keep headlights and taillights cleaned of snow and road grime for visibility — yours and the other drivers’. ASE was founded in 1972 to improve the quality of automotive service and repair through the voluntary testing and certification of automotive professionals. ASE-certified technicians wear blue and white ASE shoulder insignia and carry credentials listing their exact area(s) of certification, while their employers display the blue and white ASE sign. They can be found at all types of repair facilities from dealerships to independent garages and franchises. Visit www.ase.com for more seasonal car care tips. |
Be Prepared When the Rubber Meets the Snow
The following tips from ASE will help vehicle owners choose a good repair shop. * Start shopping for a repair facility before you need one. * Ask your friends and associates for their recommendations, and consult local consumer groups. * Arrange for alternate transportation in advance so you will not feel forced to choose a shop based solely on location. * Look for a neat, well-organized facility, with vehicles in the parking lot equal in value to your own and modern equipment in the service bays. * Look for a courteous staff, with a service consultant or technicians willing to answer your questions. * Look for policies regarding estimated repair costs, diagnostic fees, guarantees and acceptable methods of payment. * Ask if the repair facility specializes or if it usually handles your type of repair work. * Look for signs of professionalism in the customer service area such as civic, community, or customer service awards. * Look for evidence of qualified technicians: trade school diplomas, certificates of advanced course work, and certification by ASE indicate the presence of professional, trained technicians. * Look for the ASE sign. ASE was founded in 1972 to improve the quality of automotive service and repair through the voluntary testing and certification of automotive professionals. ASE-certified technicians wear blue and white ASE shoulder insignia and carry credentials listing their exact area(s) of certification, while their employers display the blue and white ASE sign. * Be ready to describe any changes in your vehicle’s handling or performance or other issues. Do not be embarrassed to ask for simple definitions for any technical terms you find unfamiliar. * Reward good service with repeat business and customer loyalty. Visit www.ase.com for more information, including seasonal car-care tips. |
Tips for Cold Weather Driving
“Pay particular attention to engine performance problems such as hard starts, rough idling, stalling, or diminished power,” notes Martin Lawson, ASE’s editorial director. “Cold weather will make existing problems worse.” Other tips from ASE: * Read your owner’s manual, and follow the manufacturer’s recommended service schedules. * Replace dirty filters such as air, fuel and PCV. Change the oil and oil filter as specified in your manual. * The cooling system should be flushed and refilled as recommended. The level, condition and concentration of the coolant should be checked periodically. (Never remove the radiator cap until the engine has thoroughly cooled.) A certified auto technician should check the tightness and condition of drive belts, clamps and hoses. * The only accurate way to detect a weak battery is with professional equipment, but backyarders can perform routine care such as scraping corrosion from posts and cable connections. (Wear eye protection and rubber gloves.) * Worn tires will be of little use in winter weather. Examine tires for remaining tread life, uneven wearing and cupping; check the sidewalls for cuts and nicks. Check tire pressure once a month. Let the tires “cool down” before checking the pressure. Rotate as recommended. Don’t forget your spare, and be sure the jack is in good condition. * Put a bottle of fuel de-icer in your tank once a month to help keep moisture from freezing in the fuel line. ASE was founded in 1972 to improve the quality of automotive service and repair through the voluntary testing and certification of automotive professionals. ASE-certified technicians wear blue and white ASE shoulder insignia and carry credentials listing their exact area(s) of certification, while their employers display the blue and white ASE sign. They can be found at all types of repair facilities from dealerships to independent garages and franchises. Visit www.ase.com for more information. |
Seniors: Good Communication Vital to Quality Auto Repairs
“Professionally run repair establishments recognize the importance of two-way communications,” notes Martin Lawson, ASE’s editorial director. “Just as you would with your physician, be prepared to discuss your vehicle’s aches and pains once you are at the repair shop.” The following tips from ASE should make the repair process go smoothly: Don’t ignore what your vehicle is telling you. Look for: * Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings. * Changes in acceleration, engine performance, gas mileage, fluid levels. * Worn tires, belts and hoses. * Problems in handling, braking, steering, vibrations. * Note when the problem occurs and whether it is constant or periodic. Stay involved; communicate your findings: * Be prepared to describe any symptoms. In larger shops, you’ll probably speak with a service consultant rather than with the technician directly. * Carry a written list of the symptoms that you can give to the technician or service consultant. * Do not be embarrassed to request simple definitions of technical terms. * Ask to be called and apprised of the problem, course of action and costs before work begins. * Before you leave, make a note of shop policies regarding labor rates, guarantees and acceptable methods of payment. * Keep a record of all repairs and service. ASE was founded to improve the quality of automotive service and repair through the voluntary testing and certification of automotive technicians. ASE-certified technicians can be found at every type of repair facility; certified technicians wear blue and white ASE shoulder insignia and carry credentials listing their exact area(s) of certification, while their employers display the blue and white ASE sign. For more information, including seasonal car care tips, visit www.ase.com. |
Conserving Gasoline Is Always in Style
“Using less gasoline is one of those rare win-win situations,” notes Martin Lawson, editorial director of the National Institute for Automotive Service Excellence (ASE), an independent nonprofit dedicated to improving the quality of automotive service and repair through the voluntary testing and certification of automotive technicians. “Families can benefit immediately while helping the environment in the long run.” Whatever your motivation, here are some gas saving tips from the pros at the ASE: Monitor tires. Under-inflated tires or poorly aligned wheels waste fuel by forcing the engine to work harder. (Let the tires cool down before checking the air pressure.) Out-of-line wheels, as evidenced by uneven tread wear, should be aligned by a professional. Remove excess weight. Remove unnecessary items from the vehicle. Store only essentials in the trunk. Less weight means better mileage. Promptly remove rooftop cargo carriers to reduce air drag. Consolidate trips and errands. Some trips may be unnecessary. Also, try to travel when traffic is light so you can avoid stop-and-go conditions. Avoid excessive idling. Shut off the engine while waiting for friends and family. Observe speed limits. Speeding decreases your miles per gallon. Drive gently. Sudden accelerations guzzle gas. Anticipate traffic patterns ahead and adjust your speed gradually. Use windows and air conditioning wisely. Your mileage should improve if you keep the windows closed at highway speeds, since air drag is reduced. This is true even with the air conditioning on — assuming that the system is in good working order. But turn the air conditioning off in stop-and-go traffic to save fuel. Keep your engine “tuned up.” A well-maintained engine operates at peak efficiency, maximizing gas mileage. Follow the service schedules listed in the owner’s manual. Replace filters and fluids as recommended; have engine performance problems corrected at a repair facility. A well-maintained vehicle will last longer, too. Given today’s high-tech engines, it’s wise to have this type of work done by auto technicians who are ASE-certified in engine performance. Repair shops that employ certified auto technicians display the blue and white ASE sign. For more information, including seasonal car care advice, visit www.ase.com. |
Auto Care Advice for College-Bound Students
“Students who commute need reliable transportation day in and day out to make it to classes on time,” notes Martin Lawson, ASE’s editorial director, “while those who live on campus and use their cars less frequently could find themselves stranded in the satellite parking lot by a dead battery in cold weather.” The following tips from ASE — the group that tests and certifies automotive technicians — should help students and their parents choose a repair facility. - Start shopping for a repair facility before you need one. - Arrange for transportation in advance so you will not feel forced to choose a shop based on its location. - Look for a neat, well-organized facility, with vehicles in the parking lot equal in value to your own and modern equipment in the service bays. - Look for a courteous staff, with a service consultant willing to answer all of your questions. - Look for policies regarding estimated repair costs, diagnostic fees, guarantees, and acceptable methods of payment. - Ask whether the repair facility specializes or usually handles your type of repair work. - Look for signs of professionalism in the customer service area such as civic, community or customer service awards. - Look for evidence of qualified technicians: trade school diplomas, certificates of advanced course work, and certification by ASE. - Look for the ASE sign. It means that one or more of the technicians have earned nationally recognized certifications. For more information, visit www.ase.com. |
Summer Conditions Stress Out Autos
“In today’s tough economy, motorists may be tempted to put off automotive maintenance, but neglect will cause your vehicle to wear out sooner, burn more gasoline and pollute more than a regularly serviced car,” notes Martin Lawson, editorial director of National Institute for Automotive Service Excellence (ASE), an independent nonprofit dedicated to improving the quality of automotive service and repair through the voluntary testing and certification of automotive technicians. “What’s worse, a minor problem can become an expensive headache if neglected.” ASE offers the following tips to help you choose an automotive repair facility: - Start shopping for a repair facility before you need one. - Arrange for alternate transportation in advance so you will not feel forced to choose a shop based solely on location. - Look for a neat, well-organized facility, with vehicles in the parking lot equal in value to your own and modern equipment in the service bays. - Look for a courteous staff, with a service consultant or technicians willing to answer your questions. - Look for policies regarding estimated repair costs, diagnostic fees, guarantees, and acceptable methods of payment. - Ask whether the repair facility specializes or whether it usually handles your type of repair work. - Look for signs of professionalism in the customer service area such as civic, community, or customer service awards. - Look for evidence of qualified technicians: Trade school diplomas, certificates of advanced course work, and certification by ASE indicate the presence of professional, trained technicians. ASE-certified technicians wear blue and white ASE shoulder insignia and carry credentials listing their exact areas of certification. - Look for the ASE sign. Employers of ASE-certified technicians often display the blue and white ASE sign. Facilities with a high percentage of ASE-certified professionals may also be members of the Blue Seal of Excellence Recognition Program. - Reward good service with repeat business and customer loyalty. For more information, including seasonal car care tips, visit www.ase.com. |
Vacation Season is Coming … Is Your Car Ready?
“Just as you would make a vacation packing list, motorists should make a checklist for their vehicle before setting out for summer fun,” advises Martin Lawson, ASE’s editorial director. “Your car’s owner manual is the perfect place to start.” The experts at the National Institute ASE offer the following tips on getting your vehicle ready for summer: - Read the owner’s manual and follow the recommended service schedules. - Flush and refill the cooling system, or radiator, according to the service manual’s recommendations. The level, condition, and concentration of the coolant should be checked periodically. Let the engine cool down before removing the radiator cap. - Have drivability problems — hard starts, rough idling, stalling — corrected. - If you are not a do-it-your-selfer, look for repair facilities that employ ASE-certified automotive technicians. ASE-certified technicians wear blue and white ASE shoulder insignia and carry credentials listing their exact areas of certification. Their employers often display the blue and white ASE sign. - A qualified auto technician should check the tightness and condition of belts, clamps and hoses. - Have a marginally operating air conditioner system serviced by a qualified technician. - Change the oil and oil filter as specified in owner’s manual. Properly dispose of used oil. - Replace other filters — such as air, fuel, PCV– as recommended. - Check the condition of tires, including the spare. Let tires “cool down” before checking air pressure. - Inspect all lights and bulbs. Replace burned-out bulbs. - Replace worn wiper blades and keep plenty of washer solvent on hand to fight summer’s dust and insects. For more information, including additional car care tips, visit www.ase.com. |